This Privacy Policy explains how Venus Bali ("Venus", "we", "us") collects, uses, and protects the information you provide when you use this website, request a booking, or apply for a role. By using the site you agree to this policy.
Information we collect
- Booking enquiries: your name (and optional reservation name), WhatsApp/phone number, the service selected, your preferred date and time, and any notes you add.
- Job applications: your name, contact details, and the CV or file you choose to upload.
- Automatically: standard analytics data such as pages viewed, approximate location, and device/browser type, collected through cookies and similar technologies.
How we use your information
- To respond to your enquiry and arrange, confirm, and manage your booking (including contacting you on WhatsApp or by phone).
- To review and respond to job applications.
- To operate, secure, and improve the website and our services.
- To understand site usage and measure our marketing.
We do not sell your personal information.
Who we share it with
We use trusted service providers to run this site and process the data above:
- Google — website hosting, database, Analytics, and Ads.
- Brevo — to email booking notifications to our reservations team.
- Cloudflare R2 — to store CV files submitted through the careers form.
These providers process data on our behalf and are not permitted to use it for their own purposes.
Cookies & analytics
We use Google Analytics and the Google Ads tag to understand how visitors use our site and to measure advertising. You can control cookies through your browser settings and opt out of Google Analytics using Google's browser add-on.
Data retention
We keep booking enquiries and job applications only as long as needed to serve you and for reasonable business records, after which they are deleted.
Your choices
You may ask us to access or delete the information we hold about you, or withdraw a booking request or application, at any time. Contact us using the details below.
Contact us
WhatsApp / Phone: +62 813 5972 091
Address: Jl. Batu Belig, Seminyak, Bali, Indonesia.
Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date above reflects the latest version.